Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the website analytra.pro and the services provided by Analytra GmbH ("Analytra", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and Analytra GmbH. Your continued use of our services following any changes to these Terms will constitute acceptance of such changes.

You represent that you have the legal capacity to enter into this agreement and that you are at least 18 years of age or have reached the age of majority in your jurisdiction.

Description of Services

Analytra provides subscription commerce solutions and related consulting services to retail and e-commerce businesses. Our services include but are not limited to:

• Subscription business strategy development
• Platform implementation and integration
• Analytics and performance optimisation
• Compliance and regulatory consulting
• Training and ongoing support

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to our clients.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of Analytra and third parties
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorised access to our systems
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials

You are responsible for all activities that occur under your account and for maintaining the security of your account information.

Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and methodologies, are the property of Analytra or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use our website and services for their intended purposes. This licence does not include the right to:

• Reproduce, distribute, or publicly display our content without permission
• Create derivative works based on our materials
• Reverse engineer or attempt to extract source code
• Remove or alter any proprietary notices

Any feedback, suggestions, or improvements you provide regarding our services may be used by Analytra without compensation or attribution.

Payment Terms

Payment terms for our services will be specified in individual service agreements or proposals. Unless otherwise agreed in writing:

• Invoices are payable within 30 days of invoice date
• All fees are exclusive of applicable taxes
• Late payments may incur interest charges
• Services may be suspended for non-payment

All prices are quoted in Euros (EUR) unless otherwise specified. We reserve the right to change our pricing with appropriate notice.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

Limitation of Liability

To the maximum extent permitted by applicable law, Analytra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to your use of our services.

Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you to Analytra in the twelve months preceding the claim.

We provide our services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Analytra and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of our services, violation of these Terms, or infringement of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Stuttgart, Germany.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Termination

Either party may terminate the service relationship at any time with appropriate notice as specified in individual service agreements. We reserve the right to suspend or terminate your access to our services immediately if you violate these Terms.

Upon termination:

• Your right to use our services will cease immediately
• You remain liable for all charges incurred prior to termination
• We may delete your data in accordance with our data retention policy
• Provisions that by their nature should survive termination will remain in effect

Termination does not affect any rights or obligations that accrued prior to the termination date.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our services after such changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: